Booking terms
To be reviewed by a lawyer before going live. Amounts, deadlines and percentages below must match your real conditions and those the camps impose on you.
Our role
Agafay Desert Luxury is a travel agency. We arrange bookings with camps and activity operators in the Agafay Desert. The accommodation and the activities are provided by those camps and operators, not by us. We are responsible for arranging your booking correctly and for supporting you throughout.
Making a booking
A booking is confirmed only when we have sent you a written confirmation and received the deposit. Requests sent through this website are enquiries, not bookings.
Payment
- Deposit: to be provided of the total.
- Balance due: to be provided.
- Accepted methods: to be provided.
Cancellation
Cancellation terms are set by each camp and we pass them on before you pay. Our own conditions: to be provided.
Changes and weather
Activities may be cancelled for safety in high wind or heavy rain. Where an activity cannot run, it is refunded or moved. Camps do not refund a stay on account of weather.
Your responsibility
- Valid travel insurance is your responsibility, and we strongly recommend it.
- Tell us about medical conditions, allergies and dietary requirements when you book.
- Activities have minimum ages and are undertaken at your own risk.
Complaints
Tell us during your stay if something is wrong. Most things can be fixed on the spot and almost nothing can be fixed afterwards. Write to sales@agafaydesertluxury.com.
Governing law
These terms are governed by Moroccan law, to be confirmed with your lawyer.